Viivee Story Book

What We Collect

Account information — your email address, and a display name if you provide one. If you sign in with Google, we receive your email and basic profile info (such as your name and photo) from Google. You can also sign in with an email address and password.
Your full name, birthday, gender, and favorite genres — asked once, when you create an account (or the next time you sign in, if your account is older than these questions). Your full name is your first name, your middle name if you have one, and your last name; it is stored with your account and is never shown to other readers (the name shown beside your comments is your username, which is separate). Your birthday is used only to check that you are at least 13; it is stored with your account and is never shown to other readers. Your gender (male or female) is optional, is kept on your profile, and is not shown to other readers. The genres you pick are used to suggest stories to you. We also keep the time you agreed to the Terms of Service and this Privacy Policy.
Tokens and purchases — your token balance, which token packs you bought (what, when, and how much), and the tokens you have spent. Payment processing itself is handled entirely by Paystack — we never see or store your card number.
Chapters you’ve unlocked — which chapters you have unlocked, and when.
Your country — detected from your connection when you first visit, used to choose a default currency and to count purchases and sign-ups by country. You can change it at any time.
Reading activity and ratings — which chapters you open, and the star ratings you give them.
Comments, likes, and reports — what you post, including people you tag; comments you like; and reports you file. Like counts are public; who liked what is not.
When you were last active — while you are signed in and have the site open, we note the time you were last seen. Other signed-in readers see only a small green dot beside your comments while you are active (within the last couple of minutes) — never the time itself. We use it for nothing else.
Notifications — a record that another reader tagged you in a comment, that a story you follow has a new chapter, or that our support team replied to one of your conversations (who or what, where, and when), and whether you have opened it, so it can show in your notification bell. It holds no part of the comment or the reply itself.
Stories you follow and your notification setting — which stories you chose to follow, so we can tell you about their new chapters, and whether you have switched notifications on or off in Settings. You can unfollow a story, or switch notifications off, at any time.
Email updates — your email address, if you ask to be told when a new chapter is added (when you create your account, or later in your account settings). We also email you, by default, when one of your comments is getting a lot of attention from other readers; you can turn that off in your account settings (switching notifications off in Settings stops it too).
Support conversations — the messages and files (pictures or PDFs) you send to our support team, the category and status of each conversation, and when each message was sent. A message you have started but not sent is kept only in your browser, never on our servers. While we help you, our team can see a few details about your account: your display name and picture, your email address, your country, when you joined, your token balance, how many chapters you have unlocked, and your recent purchases (what, when, and how much). We do not see your full name, your birthday, or your gender. We may also keep a private note about a conversation; you cannot see these notes.
Messages sent without an account — if you use the contact form while you are not signed in: your name, your email address, and your message. It is emailed to our support team so we can reply, and a copy is kept with the date.

How We Use It

To create and manage your account
To identify your account when you contact us
To check that you are old enough to have an account (13 or older)
To suggest stories in the genres you picked
To provide free chapters and the chapters you unlock
To process token purchases and unlock the chapters you choose to spend tokens on
To run the community: showing your comments to other readers, showing the “active now” dot, and reviewing reported comments
To tell you when someone tags you in a comment, or a story you follow has a new chapter, with a number on the bell and a pop-up while you have the site open (you can switch this off in Settings)
To email you when a new chapter is added, if you asked us to, and when one of your comments is getting a lot of attention (you can turn that email off)
To answer your questions and resolve problems, and to tell you when our support team replies (in your notification bell, and by email to your confirmed address, whatever your notification setting is)

Comments Are Public

Comments appear to other signed-in readers with your display name, profile photo, and the time you posted. A name or photo that comes from your Google account may be your real name, and you can change your display name in your account settings. Comments on a locked chapter are visible only to people who can read that chapter. Other readers can report a comment, and reported comments may be hidden or removed. You can delete your own comments at any time, and deleting your account removes them.

Any reader who knows your exact display name can tag you in a comment; your display name then appears in that comment. A comment can also point at a page of a chapter, which lets other readers jump straight to that page.

Who We Share It With

We use the following services to run Viivee Story Book. Each only receives what it needs to do its job:

Supabase — stores your account, token, and purchase data, and your conversations with our support team
Vercel — hosts the website
Paystack — processes payments and handles your card details directly; we don’t
Google — only if you choose to sign in with Google, to verify your identity
Resend — delivers the emails we send you, such as confirming your address, resetting a password, new chapter notices if you asked for them, a note when one of your comments is getting a lot of attention, and replies from our support team. It also delivers the message that tells our team you wrote to them, which includes the start of what you wrote (or all of it, if you used the contact form without an account)
Cloudflare (Turnstile) — checks that the contact form for visitors who are not signed in is used by a person and not a bot. It runs only where that form is shown, and it may receive technical information from your browser, such as your network address, to do its job

We do not sell your data to anyone.

Cookies

We use a small number of cookies required to keep you logged in, to remember your country and currency, and to remember that you have finished setting up your account. We don’t currently use tracking or advertising cookies.

Your Choices

You can request that your account and associated data be deleted by contacting us at viiveetech@gmail.com.

Support conversations are kept for 24 months after they are resolved, then deleted together with their files. If your account is deleted, your conversations are deleted with it, and their files are removed shortly afterwards. A message you sent through the contact form without an account is kept until you ask us to delete it, using the address above.

Changes to This Policy

We may update this policy as the service changes. We’ll update the date above when we do.

Contact

Questions about this policy: viiveetech@gmail.com

This policy describes Viivee Story Book’s actual technical setup — it isn’t generic boilerplate. It also hasn’t been reviewed by a lawyer. Reasonable as a starting point for a pre-launch, low-traffic site; worth real legal review before processing payments from the public at scale.